Team Culture

Own the outcome, lead with empathy, and turn complex change into calm, measurable wins.

How we work

  • Own the outcome
    You’re empowered to make calls, clear blockers, and ship work that moves the needle. We care about results, not theatrics.

  • Move fast, stay clear
    Short meetings. Crisp written updates. Simple trackers. Clients know what’s happening and why.

  • High EQ in high-change moments
    Big system changes are stressful. We lead with empathy, listen first, and keep energy positive.

  • Design at the intersections
    You’ll connect PMS, RCM, finance, HR, and analytics. We think across teams, not in silos.

  • Document so it sticks
    Playbooks, workflows, and training that hold up after we’re gone. If it isn’t documented, it isn’t done.

  • Partner, don’t preach
    We work alongside internal leaders and field teams. Respect existing relationships and build trust as you go.

  • Be practical about cost
    We deliver senior leadership without adding permanent headcount. That means focus, rigor, and smart trade-offs.

What you’ll do here

  • Lead implementations of practice management and analytics tools from kickoff to adoption

  • Map current workflows, design better ones, and align stakeholders across ops, finance, RCM, and clinics

  • Build reporting that leaders can trust and teach teams how to use it

  • Spot the land mines early and protect data quality, collections, and patient experience

  • Translate technical detail into clear guidance for CFOs, controllers, RCM leads, regional and office managers

What success looks like

  • Measurable improvements in efficiency and reporting accuracy

  • Confident end users who can run the process without us

  • Clean documentation and training materials others can follow

  • Fewer escalations and faster decisions because your communication is simple and timely

What you’ll love

  • Autonomy with support: Real ownership, plus senior teammates who jump in when needed

  • Variety: Every DSO is different. You’ll learn fast and keep sharpening your toolkit

  • Visible impact: Your work shows up in better workflows, better numbers, and happier teams

What might not be a fit

  • You prefer long discovery cycles without shipping

  • You avoid documentation or don’t enjoy cross-functional problem solving

  • You struggle to stay steady and positive during change