First Flight

Goal

Understand end-to-end workflows, build relationships, facilitate alignment, and capture decisions. 

Run of Show 

  1. Exec/Operations (30 - 45 minutes)

  2. IT Session (30 - 45 minutes)

  3. Front Desk / Scheduling / Clinical / Billing (RCM) sessions (1 hr)

  4. Lunch & Learn: Run the Kickoff Deck (1-1.5hrs)

  5. Decision Log in real time (ongoing throughout the day)

  6. Relationship building (ongoing throughout the day)

Layover